The Advertiser: Lafayette 911 upgrades to cloud-based, ‘more efficient’ dispatch system


LAFAYETTE, La. (Ashley White/The Advertiser)- The Lafayette Parish Communication District, which handles emergency calls for the area, announced Tuesday it is upgrading to a cloud-based, computer-aided dispatch.

Lafayette 911, the Lafayette Police Department, Lafayette Parish Sheriff’s Office, Acadian Ambulance Service, the Lafayette Fire Department and volunteer fire departments in the parish will use the new system, Mark43

Because the system is cloud-based rather than tied to a server, it means the CAD system can be updated without a technician having to come directly to the server. In an emergency, all the CAD system needs to operate is Internet access, which is one of the main reasons Lafayette 911 chose Mark43.

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