Insurance Dept. puts moratorium on cancellations and non-renewals for policyholders

Coronavirus

BATON ROUGE, La. (KLFY) — The Louisiana Department of Insurance issued an emergency rule earlier today (March 27) that keeps insurance companies from canceling or failing to renew policies while the state deals with the COVID-19 emergency.

“The ongoing impact of the stay at home order has touched households and businesses throughout Louisiana and this order provides Louisiana policyholders a moratorium on policy cancellations and non-renewal by their insurers,” said Insurance Commissioner Jim Donelon. “However, I do want to stress that nothing in this order absolves consumers or businesses of their ultimate responsibility for payment of premiums.”

The newly enacted Emergency Rule 40 states the following:

  • Defines the insurance carriers and the kinds of insurance coverage governed by this order as well as the Louisiana policyholders entitled to the benefits and protections of this rule.
  • Suspends cancellation, non-renewal, and non-reinstatement by insurers, or premium finance companies acting on behalf of insurers retroactively to the start of this emergency period. Additionally, this rule clarifies that no policy can be canceled or non-renewed because of a claim that is filed during this emergency.
  • Policies may continue to be canceled for fraud and material misrepresentation or upon written request by the consumer.
  • Insureds remain obligated to pay all premiums. Any property and casualty claim during this period are subject to a premium offset prior to payment. Health and accident claims related to a delinquent policy may be pended during the moratorium and will be paid in accordance with procedures established therein.
  • Emergency Rule 40 does not apply to new policies issued after the effective date of the rule.

The full text of Emergency Rule 40 can be found here.

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