BBB Scam Alert: Publishers Payment Processing - KLFY News 10

BBB Scam Alert: Publishers Payment Processing

The Better Business Bureau of Acadiana is alerting consumers to Publishers Payment Processing –( the company has many other names), a magazines sale company and subscription agent which has generated recent, numerous concerned calls.

Consumers have reported locally that the company called them and tried to have them renew subscriptions that they no longer wanted, then billed them after they refused the offer. It was also reported that they continued to bill credit or debit cards even after they were asked to stop and the consumer cancelled the subscription. The business currently has an “F” rating with BBB, the lowest possible.

In part, factors considered in the rating include 882 complaints filed against business. BBB records show that the company also has a pattern of complaints from consumers regarding improper billing and collection practices. The company’s complete BBB Business review can be found at:

Consumers allege they receive bills from this company for magazines they currently have subscriptions for, implying it is time for renewal. However consumers claim the subscriptions are not expired, nor did they originally order through this company.  

BBB offers the following tips to avoid being taken by this and similar schemes: Start with Trust®. Check with the BBB before doing business. listen carefully to the initial sales or renewal presentation. Ask for specific details about subscription. Remember, the word FREE often comes with “strings”
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