BBB warns of bank scam - KLFY News 10

BBB warns of bank scam


Acadiana, beware! Local law enforcement agencies and the Better Business Bureau are warning residents in Acadiana of a scam involving banks in the area.

It's the most recent scam in the area. Names of several local and national banks are being used to steal personal information. Authorities say, these fake automated calls started sometime yesterday afternoon.

"They're contacting people at random saying their debit card information is no longer good and that they need that information along with the ID number in order to correct the situation," said Corporal Paul Mouton, Lafayette Police Department. So what should you do if you receive these phone calls?

"What we're telling people is immediately hang up the phone and verify with their bank account that there have been no transaction," said Mouton. Mouton added that banks do not call customers to request personal information. Plus, third party vendors will never contact you by phone regarding account activities.

"If in fact you did provide information to this recording or fishing scam of that sort then you would contact your local law enforcement," said Mouton. Residents in Acadiana should beware of unknown phone calls. Scammers are doing anything to keep victims falling into their traps. "The more you answer the phone, the more you return those calls, the more lists you're going to be on," said Sharane Gott, Better Business Bureau.

Gott explains that answering the call makes you a potential victim. She says you also become of source of income because scammers have been known to sell telephone numbers to other scammers. So the question then asked, what are your options? "Don't answer the phone if you don't know the number," said Gott.

The "Do Not Call" list is only for actual business, the list does not block these scammers. If you receive a call claiming that your card needs to be re-activated or verified, BBB advises:

·         Do not give out your personal information.
·         Call your financial institution directly if you believe there is an issue.
·         Do not return the phone call or press any buttons, even if directed to do so.
·         If you do provide banking or other private information, immediately contact your bank and notify them to protect accounts from fraud.
·         Start with Trust®. Check with the BBB before doing business.

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