BBB Use Increase - KLFY News 10

BBB Use Increase

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For over 100 years, it's been the watchdog of the business world, and it's helped keep businesses honest here in Acadiana for over 40 years. And 2012 was a great year for the Better Business Bureau especially here in Acadiana.

Last year, the Acadiana BBB saw a 56% increase in inquiries which means more people are looking up information about businesses. And like most things, there's an app for that. Acadiana Downloads were up 103%. Their mission is to educate the public and part of that means, outing circulating scams, a re-occurring problem everywhere.

CEO Sharane Gott says the increase in local BBB usage means consumers are caring more, all part of their mission.

"To make a difference. And I think we have made a difference. Consumers trust us people who have never called here, call. They don't know what to do. They don't know who to trust." If you have any questions for the Better Business Bureau you can always call them at 981-3497.

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